Konnect

Seven major insurance companies have committed to managing all their insurance medical information requests through Konnect’s SureMed service – including AMP, Fidelity Life, ING, AXA, AIA, Tower, and Pinnacle.

SureMed includes a fully electronic option that integrates with the GPs Practice Management System (PMS), which has proved popular with GP practices since launch at the end of last year.   

However SureMed also supports ‘paper’ requests, where a practice is not set-up for electronic delivery, or a GP prefers to continue working with paper.

Hamish McLachlan, Director of Operations for Konnect Net Ltd, which has developed SureMed, says he expects most doctors would choose to receive and complete insurance requests electronically. “However we are happy to work with practices in whichever way they choose in ensuring requests from insurers are securely and speedily processed”.

SureMed’s electronic system has shown that it can save doctors time by automatically sourcing information from within a doctor’s Practice Management System (PMS).

Doctors who have used SureMed have praised its ease of use and speed.  Dr John Cameron, a general practitioner at the Westmere Medical Centre in Auckland, says “This area has been something that everyone knew was a problem but no-one got around to fixing.  I’d say to other GPs, give it a go because SureMed works and it is going to improve your lifestyle”.   

Mr McLachlan said that Konnect was aiming to have all major insurers enrolled to use SureMed this year.